Privacy Policy

Information we collect

When you use AIForgotYou, we may collect account details such as your name, email address, organization name, and sign-in provider. If you run a free scan, we collect the business you select, public business profile data, website URLs, reviews, ratings, photos, local search results, AI visibility outputs, and related report data.

We also collect limited technical data such as IP address, device/browser information, reCAPTCHA signals, cookies, and usage events so we can secure the service, prevent abuse, and understand how the product is used.

If you verify your phone number to unlock a free report, we use Twilio to send and verify the code. We use phone verification to limit abuse of free reports. Phone numbers may be hashed or otherwise protected for rate-limit and audit purposes.

If you ask us to email you a free report, we use your email address to send the report and a few follow-up emails about it. Every follow-up includes a way to unsubscribe. We also keep a protected identifier of the address to enforce free-report limits.

How we use information

We use information to create and display reports, evaluate AI visibility, compare your business with competitors, save reports to your organization, manage subscriptions, send account and report notifications, improve AIForgotYou, and protect the service from spam, fraud, and unauthorized use.

AI visibility reports may include automated analysis from providers such as OpenAI, Anthropic, Google Gemini, and Perplexity. These providers process prompts and business information so we can generate report results and recommendations.

Third-party services

AIForgotYou uses trusted service providers to operate the product, including Supabase for authentication and database services, Stripe for billing, Twilio for phone verification, Resend for email, Vercel for hosting, Google Maps and Google Places for business lookup and maps, SerpApi for search data, and AI model providers for analysis.

These providers process information on our behalf or under their own terms where applicable. We do not sell your personal information.

Cookies and analytics

We use essential cookies for sign-in, security, language and theme preferences. We also use a first-party measurement cookie that connects visits to scans, reports and sign-ups, and we may use cookie-free page analytics to understand how the site is used. We don't use advertising cookies. Our own measurement respects Do Not Track and Global Privacy Control signals. If you open a referral link, a cookie remembers its code so we can credit the referral. If you arrive from an ad (for example on Google or Meta), we may share limited conversion events with that advertising platform (that you requested a report, confirmed an account or started a paid plan) together with the ad's click ID, your browser type and a hashed email address, so we can measure the ad; we don't do this when your browser sends Do Not Track or Global Privacy Control. You can control cookies in your browser settings, but turning off essential cookies may stop parts of AIForgotYou from working.

Data retention

We keep account, organization, subscription, and report data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account or organization where supported in the app.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet service is perfectly secure, so we cannot guarantee absolute security.

Your choices

You can update account and organization information in the app. You can request access, correction, or deletion of personal information by contacting us. Some data may need to be retained for billing, security, fraud prevention, or legal reasons.

Contact

If you have questions about this Privacy Policy, contact us at support@aiforgotyou.com.